We arrived at Bergamo Airport to pick up a rental car for our trip to Livigno. At the Sixt counter, we were assisted by a very helpful employee, Puja, who provided excellent customer service.
She kindly offered us a car upgrade, ensuring we had a stress-free drive to Livigno, where snowy conditions were likely. Together, we found a vehicle equipped with winter tires and quattro. We received an Audi Q3 S-Line Sportback with less than 10,000 km, featuring Apple CarPlay, keyless entry, and a 2.0 diesel engine with M+S tires.
Puja offered us the free upgrade if we purchased additional insurance from Sixt, which cost only €40 per day. Yes, I understand that car rental employees focus on upselling rather than just handing over the car you booked through platforms like Booking.com—but that’s the case with all rental companies. It’s their job, and they earn their living this way.
We returned the car without any issues, and overall, I’m satisfied with the smooth and professional experience at Sixt Bergamo Airport. If you’re renting a car here, I highly recommend Sixt!