Rented a van to move to a new apartment and it went fast and smoothly. Booked one with manual gears, but got an automatic, which was great!
The agent was quite friendly and explained a lot of details, which is not always the case around here. I arrived just a few minutes before closing time (17:00), and that did not feel like an issue at all. At the time of booking there was no full insurance available, which was a shock, but thankfully the agent was able to resolve and add it to the booking.
Did not even know about this branch, and booked from it only because it was recommended from the other Hardbrücke branch. Was pleasantly surprised by the service and also the location, as it was quite convenient for our move.