We created a business subscription with Sixt , and from our Rep. Elvis in NY all the way to my interaction with the Pasadena team has far exceeded all my expectations. I heard ftor several colleges that Sixt customer service was that of Ritz Carlton and American Express. Well that is a flat out lie. Sixt customer service is beyond that of RC or AMEX. Thank you Elvis for arranging the rental, Team Pasadena ya'll keep up the excellent work.