What to do if you lose your key?

Please contact our SIXT Roadside Team at +1 (888) 749 8227, option 6.

Will I be charged for the missing key?

If you happen to lose your keys, you may be assessed a service charge depending on the nature of the incident. To avoid those service charges, you can book extended roadside protection after choosing your preferred rental car. All services need to be ordered by a direct claim with the SIXT 24-hour Roadside Assistance team as they are responsible for determining the type and extent of service required. Call our 24-hour Roadside Assistance team at +1 (888) 749 8227, option 6 and fill out our incident/damage form found in your glove box.