What is Extended Roadside Protection?
Extended Roadside Protection is optional with your car rental and will be provided at no added cost for non-covered roadside emergencies such as replacement of lost keys or key fobs, key lockout service, flat tire service, jump-starts, and empty fuel tank issues. Please contact our SIXT Roadside Team at +1 (888) (749-8543). For rentals in Canada, please contact +1 (833) (957 3950).
What kind of Extended Roadside Protection is provided?
- Key lockout service: In the case of the key being locked in the rental car, SIXT will pay the cost of a locksmith service by either the vehicle manufacturer or a third-party service provider, and the cost of delivering a new vehicle or vehicle towing to the nearest SIXT location.
- Lost key or fob: If a renter misplaces the vehicle key or key fob during the rental period, SIXT will pay the cost of replacing the key or key fob, the cost of delivering a new set of keys, towing of the vehicle to the nearest SIXT location and for a replacement rental vehicle.
- Running out of fuel: If a renter experiences a breakdown due to running out of fuel, SIXT will pay the cost for breakdown assistance and fuel required to continue your trip.
- Towing: In the case of a mechanical failure of the rental vehicle, SIXT will pay the cost of towing by either the vehicle manufacturer or a third-party service provider, the cost of delivering a new vehicle or towing of the vehicle of the nearest SIXT location.
- Dead battery: In the case of a dead battery, SIXT will pay the cost of jump-start service, by either the vehicle manufacturer or a third-party service provider. In some cases, SIXT will pay the cost of delivering a new vehicle or towing of the vehicle to the nearest SIXT location.