Help Center
Get help with your bookings, picking up of vehicle, emergencies and more.
Why should I enter my flight number?
Only by entering your flight number you will benefit from the SIXT ride services for an airport pickup.
Those include:
Example: Your flight is scheduled to land at 3:00 p.m. and you plan an additional stay at the airport of 1 hour and 30 minutes. Add this information during the booking after you have entered your flight number. Should your flight be delayed by 20 minutes. Your driver will be waiting for you at 4:50 PM, which is 1 hour and 30 minutes after your actual landing time.
Please note: If you do not connect your flight with your ride, your ride will not be considered as an airport pickup and the above services will not be included in your ride.
Those include:
- Tracking of your flight status by your driver. In the event that your flight arrives earlier than scheduled or is delayed, your driver will plan your pickup accordingly.
- Additional free waiting times of your driver in accordance with our booking conditions.
- Meet & Greet with your driver in the arrivals hall.
Example: Your flight is scheduled to land at 3:00 p.m. and you plan an additional stay at the airport of 1 hour and 30 minutes. Add this information during the booking after you have entered your flight number. Should your flight be delayed by 20 minutes. Your driver will be waiting for you at 4:50 PM, which is 1 hour and 30 minutes after your actual landing time.
Please note: If you do not connect your flight with your ride, your ride will not be considered as an airport pickup and the above services will not be included in your ride.