What can I do if I am dissatisfied with the provided service?

Your feedback is very important to us. You can leave a rating and a comment after every ride in the app or on or on web. Your rating and comment will be reviewed by our quality team and acted on accordingly. Adittionaly, please feel free to send your feedback to our customer service team at ride-customerservice@sixt.com any time. They will take care of your matters.