Why was I charged twice for my ride?

In order to verify the coverage of your credit card, we will obtain an authorization in the amount of the expected ride fare. Once the ride has been taken place, the credit card will be charged on the following working day and the pre-authorization will be cancelled. If you cancel your ride without incurring any cancellation charges, the authorization will be automatically cancelled and no charges will be applied. Depending on your credit card institute it may take up to a few days, till the credit card authorization is cancelled on your account.