SIXT Infopoint EN Heros Contact

Travel agency help desk

If you have questions regarding travel agency specific topics, please contact us in one of the following ways:

Email

For all inquiries from business travel agencies: travelagency@sixt.com

For all inquiries from leisure travel agencies: holiday@sixt.com

For SIXT ride inquires: ride-travelagency@sixt.com

For GDS related inquiries: gds@sixt.com

Hotlines

Please dial one of the following numbers based on the country where your office is located:

  • USA: +1 888 749 8227
  • United Kingdom: +44 207 0188 240
  • Germany: +49 89 288 52 551
  • Austria: + 43 1 50526 4037
  • Switzerland: +41 61 327 8871
  • Spain: +34 902090823
  • Netherlands: +31 23 741 2411
  • Italy: +39 02 3592 1704
  • France: +33 17097 6160 (for calls from networks within France) and +33 1 44 38 55 55 (for calls from networks outside of France).
  • Travel agencies based in other countries please contact our international hotline: +49 89 288 52 551

Our hotline staff is ready to help in English and German. Our business hours are Monday to Friday, 8.30 am - 5 pm CET (Call charges may vary by country and network provider).

GDS Queues

  • Amadeus queue: MUCSX5100/0
  • Sabre queue: ISXS
  • Galileo queue: VPP

Other contacts

If you have questions regarding other topics such as customer inquiries regarding SIXT ride, please contact us in one of the following ways:

SIXT ride service

Do you have questions about your ride account system, booking instructions or other travel-agency-related topics? Please refer to the contact details underneath "Travel Agency Help Desk".

Do you have any questions about invoices or commission payments? Contact the SIXT ride Accounting Team at ride-accounting@sixt.com or by phone via one of the numbers from below.

You need further information on SIXT ride, require immediate assistance on ongoing rides or would like to provide feedback on completed rides? Contact the SIXT ride customer service via ride@sixt.com or by phone via one of the numbers from below.

  • Germany: +49 381 807 059 15
  • France: +33 1765 46 888
  • Spain: +34 916 35 44 55
  • Luxembourg: +32 258 800 67
  • Belgium: +32 258 800 67
  • Netherlands: +31 208 11 07 71
  • Austria: +43 126 759 74
  • United States: +19 545 26 55 44
  • Denmark: +45 78 777 535
  • Great Britain: +44 33 33 36 2222
  • Switzerland: +49 30 340 440 440
  • Italy: +39 069 762 80 88
  • Norway: +49 30 340 440 440

Call charges may vary by country and network provider.

Your Travel Sales Team